Frequently Asked Questions

Who is GenericPanda.com for?
GenericPanda.com is for people dealing with erectile dysfunction, sleep disorders, health issues and also for people looking to get a quality lifestyle. The medicines available on the website are approved by FDA and this eliminates any slightest degree of worry right there. You can visit this internet pharmacy to get the best quality branded as well as generic medicines.

Do I need a prescription?
You do not need a valid prescription to get medicines from us. However, there are certain medicines that need a prescription. We will notify you if a medication needs a valid prescription.

Are medicines displayed on your website branded or generic?
We have a wide range of generic medicines available on our website. These medications are obtained from leading drug manufacturing companies from across the globe. We have both the type of medicines – generic and branded. Both are similar in their chemical nature and thus their mode of action is similar as well.

Are generic medicines safe?
Yes, they are absolutely safe to consume. These drugs are similar to branded medicines in terms of the chemical content, mode of operation and result delivery. The only difference is the price which is higher for branded medicines and lower for their generic counterparts.

Is it safe to buy medicines from Genericpanda.com?
Yes, it is safe. You can get generic and branded medicines from us which are FDA approved and abide by the quality rules observed all over the world.

Can you assure transaction safety?
We use trusted payment services and our transaction facility is safe and secured. Our entire website is protected by high-end security software that captures your important data and keeps it out of reach of third party.

Do you provide refund?
Yes, we do. We have a separate refund policy written and displayed on the website. We suggest our customers must go through the policy to understand the terms and conditions for claiming a refund.

Do you offer free shipping?
Under special circumstances and discount offers, we offer free shipment to our valuable customers. You can get information about the same from our customer care team.

How should I track my order?
When you purchase medicines from us, our customer care team sends an email to you including a unique order tracking code. This code or number is useful in tracking the order until it reaches you.

How can I cancel my order?
You must initiate order cancellation within 24 hours of order placement. You need to speak with our customer care team. It will help you cancel the order. Once your order is dispatched, it cannot be canceled in any condition.

Are there any hidden charges?
No. We follow transparency as our core value. There are no hidden charges you need to pay. You pay for the medicines and shipping fees if applicable.